Privacy Policy
At News Hub Malaysia, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website.
Last updated: January 2025
Our Commitment to Your Privacy
News Hub Malaysia ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We adhere to the Malaysian Personal Data Protection Act 2010 (PDPA) and other applicable data protection laws.
By using our website, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our website. We encourage you to read this policy carefully to understand our practices regarding your personal information.
Information We Collect
Personal Information
When you register for our newsletter, create an account, or contact us, we may collect:
- • Name and contact details (email, phone number)
- • Username and password (encrypted)
- • Profile information and preferences
- • Communication preferences
Usage Information
We automatically collect certain information about your visits:
- • IP address and browser information
- • Pages viewed and time spent on site
- • Referring website addresses
- • Device and operating system details
How We Use Your Information
Primary Purposes
- • Provide and maintain our news services
- • Send you newsletters and updates
- • Personalize your content experience
- • Respond to your inquiries and requests
- • Improve our website functionality
Legal Basis
Under PDPA, we process your data based on:
- • Your consent for marketing communications
- • Contractual necessity for services
- • Legitimate business interests
- • Legal obligations compliance
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:
Service Providers
- • Email service providers for newsletters
- • Cloud hosting and storage services
- • Analytics and website optimization tools
- • Customer support platforms
Legal Requirements
- • Compliance with legal obligations
- • Protection of our rights and safety
- • Prevention of fraud or abuse
- • Response to lawful government requests
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us understand how you use our website.
Essential Cookies
Required for basic website functionality, security, and user authentication.
Analytics Cookies
Help us understand visitor behavior and improve our website performance.
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
Data Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights and Choices
Under the PDPA and other applicable laws, you have several rights regarding your personal information:
Data Retention and International Transfers
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- • Account information: Until account deletion
- • Newsletter subscriptions: Until unsubscription
- • Website analytics: Up to 26 months
- • Legal compliance: As required by law
International Transfers
Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place:
- • Adequacy decisions from relevant authorities
- • Standard contractual clauses
- • Certification schemes and codes of conduct
- • Other lawful transfer mechanisms
Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete such information promptly.
Parents and guardians are encouraged to monitor their children's internet usage and to help enforce this Privacy Policy by instructing their children never to provide personal information without permission.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by:
- • Posting the updated policy on our website
- • Sending email notifications to registered users
- • Displaying prominent notices on our website
- • Updating the "Last modified" date at the top of this policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Our Privacy Team
If you have any questions about this Privacy Policy or our data practices, please contact us:
Our Office
News Hub Malaysia
25 Jalan Hang Tuah
Kuala Lumpur 50200
Malaysia
Get in Touch
For privacy-related inquiries, please email us directly or use our contact form. We will respond to your request within 30 days.
Related Policies and Resources
Cookie Policy
Learn more about how we use cookies and similar technologies on our website.
Read Cookie Policy →Terms of Service
Understand the terms and conditions for using our website and services.
Read Terms of Service →Data Protection Authority
You have the right to lodge a complaint with the relevant data protection authority if you believe your rights have been violated.
Contact Form
Send us a message through our contact form for any privacy-related questions.
Contact Us →